Edhas Candle (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website [https://edhascandles.com/] (the “Site”). By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect different types of information to improve our services, including:
A. Personal Information Cookies
We may collect personal details that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party gateways)
B. Non-Personal Information
We may collect non-personal data, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visits
- Device and operating system information
2. How We Use Your Information
We use the information collected for:
- Order processing and fulfillment
- Customer support and communication
- Sending order confirmations and shipping updates
- Improving website functionality and user experience
- Legal and regulatory compliance
- Promotional emails and marketing (with your consent)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Third-Party Service Providers: Payment processors, delivery services, and marketing partners.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In case of mergers, sales, or acquisitions.
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve user experience, including:
- Essential cookies for site functionality
- Analytical cookies for performance tracking
- Marketing cookies for personalized promotions
You can modify browser settings to disable cookies, but this may affect website performance.
5. Data Security
We implement security measures, including:
- Access, update, or delete your data
- Opt out of marketing communications
- Request a copy of your personal information
However, no online system is 100% secure, and users should take precautions.
6. Your Rights
You have the right to:
- Access, update, or delete your data
- Opt out of marketing communications
- Request a copy of your personal information
To exercise these rights, contact us at [edhas2204@gmail.com].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies and encourage you to review them.
8. Data Retention
We retain your data only as long as necessary for business and legal purposes.
9. Children’s Privacy
Our Site is not intended for individuals under 18, and we do not knowingly collect their data.
10. International Data Transfers
If you access our Site from outside India, your data may be transferred to and processed in India. By using our Site, you consent to such data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”
12. Contact Us
Email: – edhas2204@gmail.com Phone: 7428942937 Address: Laxmi Vihar, Najafgarh, New Delhi